Payment Terms
In order to confirm your reservation, we require a deposit of 50% of your total booking cost. The remaining balance must be paid a minimum of 30 days prior to your check in date.
Payment options are either by credit card, PayPal or bank transfer.
For credit card payments please send your card details including cardholders name, card number, expiry date and CVV number by SMS to +6681 271 3447. For your security, please do not email card details.
For payment by PayPal, please let us know & we will send a PayPal money request to you.
For payment by bank transfer please also let us know & we will send our bank details, please note that all bank costs must be paid by yourselves.
Cancellation Policy
If you cancel your reservation at least 60 days prior to check in, the deposit is partially refundable, 10% administration fee will be deducted.
If cancelled less than 60 days before check in, the deposit is totally non-refundable.
Once paid the deposit is non-transferable & relates specifically to the dates you have booked.
Security Deposit
We require a security deposit of 10000THB to be paid in cash on check in. The deposit will be returned to you when you check out less the cost of any damage or breakages that may have been caused. Details of costs are available in the villa which you can review when you arrive
Check In / Check Out Time
Check in time is 2.00PM, earlier check in is available on request, but is subject to availability.
Check out time is 11.00am, late check out is available on request, but is also subject to availability.
Maid Service
Your villa will be cleaned for you every fourth day, with a complete change of towels & linen. Should you require the maid & laundry service more often, this can be arranged at a cost of 1200Baht per time.
Provisions
We do provide a few basics in the villa for when you arrive, consisting of drinking water and some soft drinks, but if you have anything particular supplies you would like to have in your villa, we can source them and have them waiting in the villa for when you arrive. We make only a small charge for this service plus the cost of the goods themselves.
Please note: We do not supply any toiletries, however such items all that type of thing are available at the local convenience store, which is open 24 hours.